Privacy Policy

This Privacy Policy outlines the information collection and usage practices of Zama VPN (next - Application) provided by the Company. This policy explains how we collect, use, and protect the information you provide to us. We understand the importance of privacy and security, and we are committed to safeguarding your information.

This Privacy Policy aims to provide clear and concise explanations of our information collection and usage practices. It also outlines your rights regarding your personal information. By using our Application, you agree to the terms and processing activities described in this Privacy Policy.

Please take the time to carefully read and understand this Privacy Policy before using our Application. It will help you make informed decisions and ensure that you are comfortable with our information practices.

Information Company Collects and Receives

When you use our Application, certain types of information are automatically collected and stored. These include:

• - Online Identifiers: The Application do not collect personally identifying information or attempt to process data that could result in such identification. However, certain features may generate an online identifier that associates a user with a device. This identifier can be an installation ID, cookie ID, or IP address.

• - Device and Technical Information: We collect technical information about your device and how you use the Application. This includes device type, operating system version, IP address, anonymous user identifiers (such as cookies), Software & Services version, and device configuration and settings.

• - Usage Information: We gather data related to your use of the Application, such as your language settings, interaction with features and elements, button clicks, and search queries. This information includes the time and date of your search queries.

• - Support Related Information: If you contact us for support through our support section or email, we may collect your email address, name, and any information you voluntarily provide in connection with your support request.

Please note that our primary intention is not to personally identify or contact you through the collected data, except for registration and user support purposes as outlined in this Privacy Policy. However, the collected data may include personally identifiable information or personal data as defined by applicable laws. For example, if you enter a search term that includes personal information, it may be included in the collected data. Additionally, when you visit a partner's website that uses our Application, your IP address and other online identifiers may be automatically transferred to us.

We are committed to protecting your privacy and handling your information responsibly. For more details on how we use and safeguard your data, please refer to our Privacy Policy.

How Company Uses Your Information

When you use our Application, we collect certain information from you, including your IP address, URL referrer, search terms, and support-related information. We use this information for the following purposes:

• Providing Application: We use the collected data to offer you our Application, including search results from our web search partners. This information is also used for fraud detection and prevention, as well as evaluating the duration of a user's engagement with our systems. Once fraud detection and assessment are complete, we delete this data.

• Fraud Detection: To ensure the integrity of our Application, we analyze the combination of IP address, URL referrer, and search term to detect and prevent potentially fraudulent and illegal activities. This data is retained for three months for fraud analysis purposes.

• Customer Support: Support-related information provided by you is used to address your inquiries, complaints, and feedback. This information is not linked to any other collected data unless required for processing your request. We retain this information for the duration necessary to provide the requested support and handle complaints.

• Disputes and Enforcement: We may use your personally identifiable information (PII) and support-related information to resolve disputes, enforce terms and conditions, comply with legal and regulatory requirements, and protect against suspicious or illegal activities. In such cases, we may share your information with law enforcement or other authorized entities as required by law or to safeguard the rights, property, or safety of our users and partners.

We retain your PII for the duration required by law to fulfill the aforementioned purposes, ensuring accurate records of your interactions and dealings in case of complaints, challenges, or potential litigation.

Use of Non-PII

The non-personally identifiable information (non-PII) collected by the company serves various purposes, including:

• Operating and updating the Application: This involves ensuring the smooth functioning of the software, providing new features and functionality, and delivering services to our business partners.

• Improving and customizing the Application: We use the collected data to enhance, fix, and tailor the software according to user feedback and evolving needs.

• Monitoring and optimizing user behavior: We analyze aggregated data, devoid of personal identifiers, to understand usage patterns, trends, and preferences.

• Maintaining and enhancing service quality: We monitor the visibility, engagement, and effectiveness of advertisements, search results, and other products and services offered by the company. This helps us ensure the high quality and seamless operation of our offerings.

We retain this information for as long as necessary to fulfill our operational and business requirements or comply with legal and regulatory obligations. In some cases, we may anonymize parts of personally identifiable information (PII) to render it unidentifiable and extend its retention period beyond the specified limits.

How we Protect your Information

We have implemented and will continue to maintain appropriate security measures, policies, and procedures to safeguard the information we collect. These measures are designed to reduce the risk of accidental loss, destruction, unauthorized access, or disclosure of the information, taking into account the nature of the information involved. While we strive to secure the collected information and minimize the chances of unauthorized disclosure, it is important to note that we cannot guarantee absolute protection against unauthorized server breaches. However, we make commercially reasonable efforts to align our information collection and security practices with this Privacy Policy and applicable laws and regulations.

Please be aware that the security of your information also relies on the security measures of the computer or device you use to communicate with us, as well as the precautions you take to protect your user IDs and passwords. We recommend that you take appropriate measures to safeguard this information.

Complaints

If you have any concerns or complaints about how we process your personal information, or if you believe that we have breached our privacy policy or applicable laws, we encourage you to contact us.

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy from time to time. You are advised to review this Policy regularly to be aware of any changes. By continuing to use the Application after any changes come into force, you confirm your acceptance of the Privacy Policy.